Effective Date: [31/01/2025]
Last Updated: [31/01/2025]
1. Introduction
Welcome to Loft Living Global Limited (“Loft Living,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website (https://www.loft-living.com) and services.
By using our website or services, you consent to the practices described in this policy.
2. Who We Are
Loft Living Global Limited
- Company Number: 16146268
- Registered Address: 60 Lambs Conduit Street, Bloomsbury, London, WC1N 3LW
- Email: global@loft-living.com
For privacy-related inquiries, please contact us at global@loft-living.com.
3. Data We Collect
We collect and process personal data to provide our services efficiently. This includes:
Personal Information:
- First and last name
- Email address
- Phone number
- Address
- Social media links
Technical & Usage Data:
- IP address
- Browser type and version
- Device type
- Pages visited on our website
- Referral source (how you found our website)
4. How We Collect Data
We collect data through:
- Website contact forms – When you submit an inquiry
- Live chat – When you interact with our support team
- Email communication – When you contact us directly
- Cookies & tracking technologies – To analyze website traffic and user behavior
5. How We Use Your Data
We process personal data for the following purposes:
- To respond to inquiries – Providing support and answering queries
- To improve our website – Using analytics to enhance user experience
- For marketing & remarketing – Sending relevant promotions, updates, and remarketing ads via Google, Facebook, and LinkedIn
- To comply with legal obligations – Meeting regulatory requirements
6. Third-Party Data Sharing
We do not sell your personal data. However, we may share your data with trusted third parties to provide our services effectively:
- Google Analytics (Website tracking & analytics)
- Facebook & LinkedIn (Marketing & advertising)
- HubSpot (CRM & email communication)
These third parties process data per their respective privacy policies.
7. Cookies & Tracking Technologies
We use cookies to improve your experience, track website performance, and enable marketing.
You can manage your cookie preferences via our cookie banner.
For more information, see our cookie policy.
8. Data Security & Retention
We implement strict security measures to protect your data, including encryption, secure access controls, and firewalls.
We retain personal data only as long as necessary for the purposes stated above or as required by law.
9. Your Rights & Choices
If you are a resident of the UK, EU (GDPR), or other applicable regions, you have the following rights regarding your data:
- Access: Request a copy of your data
- Correction: Update inaccurate data
- Deletion: Request data erasure (subject to legal retention obligations)
- Objection: Opt-out of marketing communications
- Data portability: Request data transfer to another service
To exercise your rights, email global@loft-living.com.
10. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via our website.
Last Updated: [Insert Date]
12. Contact Us
For any privacy-related questions or data requests, please contact:
📍 Loft Living Global Limited
📍 60 Lambs Conduit Street, Bloomsbury, London, WC1N 3LW
📧 global@loft-living.com