Terms & Conditions
Effective Date: [1st February 2025]
Last Updated: [1st February 2025]
These terms and conditions (“Terms”) apply to all transactions for the sale of goods and/or services by Loft Living Global Limited (“Loft Living,” “we,” “our,” or “us”) to consumers through our website, by email, or over the telephone. Please read these Terms carefully before placing an order. By placing an order, you agree to be bound by these Terms.
1. About Us
Loft Living Global Limited
- Company Number: 16146268
- Registered Address: 60 Lambs Conduit Street, Bloomsbury, London, WC1N 3LW
- Email: global@loft-living.com
You can contact us by phone at [Insert Phone Number], by email at global@loft-living.com, or by post at the address above.
2. Our Contract with You
2.1 Placing an Order:
When you place an order with us, it constitutes an offer to purchase goods and/or services in accordance with these Terms. Please ensure that all details you provide are complete and accurate.
2.2 Order Acceptance:
Our acceptance of your order will occur when we send you a confirmation email, at which point a contract will come into existence between you and us. If we are unable to supply the goods and/or services, we will inform you of this and will not process the order. If you have already paid, we will refund you the full amount.
2.3 Geographical Scope:
Our website and services are primarily intended for customers within mainland UK. Delivery costs will be advised at checkout for online orders. For deliveries outside mainland UK, please contact us for availability and pricing before placing your order.
3. Changes to These Terms
We may revise these Terms from time to time. The most current version will always be available on our website at [Insert URL]. By continuing to use our services after changes are made, you agree to be bound by the revised Terms.
4. Your Right to Cancel
4.1 Cancellation Before Dispatch:
You may cancel your order for goods at any time before we dispatch them by contacting us using the details in section 1. If you have made any payment in advance, we will refund you the full amount.
4.2 Cancellation After Dispatch:
If the goods have already been dispatched, please refer to our Returns Policy for guidance on how to return items and any applicable charges.
5. Our Right to Cancel
5.1 Cancellation Due to Unforeseen Events:
We may cancel an order before the goods are delivered or the services are provided due to events outside our control or the unavailability of stock. If this happens, we will inform you promptly and refund any payments made in advance.
6. Delivery
6.1 Delivery Timescales:
We will deliver the goods to the address specified in your order within the agreed timescale. If no timescale is specified, we will deliver within 30 days of accepting your order, unless otherwise agreed.
6.2 Delivery Charges:
Delivery charges will be as stated during the order process. Any additional charges for delivery outside mainland UK will be communicated to you before processing your order.
7. Price and Payment
7.1 Price:
The price of the goods and/or services will be as quoted on our website at the time you submit your order. All prices include VAT unless stated otherwise.
7.2 Payment:
Payment is due at the time of order. We accept various payment methods, which will be detailed during the checkout process.
8. Warranty and Liability
8.1 Product Warranty:
We warrant that the goods will conform to their description and be free from material defects at the time of delivery. This warranty does not cover defects arising from fair wear and tear, misuse, or accidental damage.
8.2 Limitation of Liability:
Our liability for losses you suffer as a result of us breaching these Terms is strictly limited to the purchase price of the goods and/or services you purchased.
9. Governing Law
These Terms are governed by English law. You and we both agree to submit to the non-exclusive jurisdiction of the English courts.